At LEAFBORNE ("Born from Nature, Crafted for You"), your privacy and security are paramount. We never sell customer information and employ strict data protection protocols.
1. Information We Collect
When you purchase or register with LEAFBORNE, we collect essential details required to prepare and dispatch your fresh tea orders:
- Personal Identification: Name, email address, phone number, and physical shipping address.
- Transaction Records: Order items, date of purchase, and encrypted payment tokenization.
- Preferences: Saved favorite teas, wishlist items, and tea brewing interests.
2. How We Use & Protect Your Data
Your data is processed strictly for legitimate order fulfillment and customer care:
- Packaging and dispatching tea parcels via trusted courier partners.
- Processing secure transactions via 256-bit encrypted Razorpay and Card gateways.
- Providing customer concierge support and harvest freshness notifications.
3. Cookie Policy & Preferences
We use essential cookies and browser storage solely to remember your shopping cart items, wishlist, and Dark/Light visual theme preference.
4. Your Rights
You may at any time request access to, update, or permanently remove your customer account by contacting our concierge team at concierge@leafborne.com.
