1. 30-Day No-Questions Return Guarantee
We want you to be completely captivated by your Lumina Luxe equipment. If for any reason you are not 100% satisfied with your hardware within 30 days of delivery, you may initiate a return for a full refund.
2. Razorpay Refund Processing
Once your returned gear is received and inspected at our logistics facility, refunds are initiated immediately to your original payment method via Razorpay. It typically takes 3-5 business days to reflect in your bank account.
3. Free Pickup Logistics
Our concierge arranges complimentary courier pickup for all warranty exchanges and returns within North America, Europe, and Asia.